Privacy Policy

Last updated: March 2026

Introduction

TranscriptGo processes the data required to provide transcription, billing and abuse-prevention features.

Data collection

We store account details, job metadata and generated transcripts. Payment data is handled by Stripe.

Data usage

Data is used to process transcriptions, track credits, provide exports and improve service reliability.

Retention

Free jobs are retained for 7 days and premium jobs for 90 days according to product rules. Billing records may be retained longer for legal compliance.

Cookies and sessions

Authentication cookies are used to keep sessions active. They are required to access the dashboard and protected routes.

Changes

This policy may evolve. For major changes, the update date is revised and users are notified through product channels.